Intake and Scheduling
Turn inquiries into booked appointments and keep calendars under control. Rukota designs your intake flow, answers calls and chats, qualifies leads, and schedules with smart buffers so teams stay focused on delivery.
You might be here if
Missed calls and slow replies cost you consults
Double bookings or last-minute conflicts keep happening
Every rep uses a different script or form
Bookkeeping admin piles up at month end
No-shows spike because reminders are manual
- Calendars, rooms, or resources are not synced
- Leads get logged without next steps in the CRM
Solution snapshot
Unified intake desk
One number, inbox, and form routed to the right owner with clear categories and priorities.
Speed to first response
Targets for phone, chat, email, and WhatsApp with a simple SLA and escalation path.
Smart routing and qualification
Service, location, availability, and priority rules send the right cases to the right person.
Calendar orchestration
Two-way sync, buffers, time zones, room and resource holds, prep notes, and follow-ups.
Reminders and recovery
Automated confirmations, SMS and email reminders, quick rebook flows, and waitlists.
Reporting and QA
Show-up rate, time to book, conversion by channel,
cancellation reasons, and script adherence.
Ready when you are
Book a 15 minute call or request a quote. We will map your intake channels, set SLAs, and launch quickly.
Frequently Asked Questions
- Intake and Scheduling
Yes. We use your VoIP and chat tools, follow approved scripts, and log every interaction.
Two-way calendar sync, meeting buffers, resource calendars, and a single source of truth for availability.
If you want. We can send payment links and record receipts through Stripe, PayPal, LawPay, or your preferred gateway.
Yes. We follow your criteria and ask required questions. Legal conflicts or other compliance checks are coordinated under your direction.
Confirmation at booking, plus timed SMS and email reminders. No-show recovery messages and quick rebook links are included
Yes. We reserve rooms and resources, attach prep notes, and confirm logistics with vendors or team members.
Discovery in 24 to 48 hours. Typical launch in 3 to 5 business days with scripts, forms, and calendars aligned.
Calendly, Cal.com, Acuity, Google and Outlook calendars, HubSpot, Salesforce, Zendesk, Freshdesk, Typeform, Jotform, WhatsApp Business, OpenPhone, RingCentral, and more.
